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Software Maintenance & Support
Production support, incident handling, monitoring, troubleshooting, release assistance and continuous improvement for business-critical applications.
Solar Service & Solution combines hands-on enterprise support with software engineering, data solutions and digital operations — helping critical systems stay reliable while businesses evolve.
Web · Mobile · Workflow · Business platforms
APIs · Data pipelines · Analytics · System integration
Application support · Maintenance · Automation · Knowledge
From production support to new software delivery, Solar works across the full lifecycle of enterprise systems — with practical engineering at the center.
Production support, incident handling, monitoring, troubleshooting, release assistance and continuous improvement for business-critical applications.
Design and build web, mobile and integration solutions that fit real operational processes, not just technical specifications.
Turn operational data into reliable models, dashboards and decision support with clear ownership and maintainable pipelines.
Experience supporting retail, distribution, field sales and FMCG workflows where availability and process accuracy directly impact daily operations.
Connect applications, APIs, databases and business workflows across on-premise and cloud environments with controlled change management.
Operational tooling, knowledge, automation and visibility that help support teams work faster, consistently and with measurable service quality.
We combine structured service management with engineers who understand application behavior, data flows, integrations and business impact.
Monitor, receive and qualify incidents by impact, urgency and affected business process.
Trace application, integration and data issues to restore service quickly and safely.
Escalate complex issues with evidence, reproduction steps and technical history — not a cold handoff.
Capture root cause, known issues, SOPs and improvement actions so support knowledge compounds over time.
We focus on workflow clarity, maintainability and operational fit — combining product thinking with engineering discipline.
A consolidated operating view that turns business data into clear performance signals for managers and decision makers.
Centralized customer information and business workflows to improve visibility and coordination.
↗Natural-language interaction designed to make digital systems easier to access and operate.
↗Our work starts where business process and technology meet. We support systems in the field, understand how failure affects operations, and use that experience to design better software and better support models.
We design for availability, supportability and change — because software has to work after go-live.
Engineers work across application, integration, data and infrastructure boundaries to find the real cause of issues.
We aim to become a dependable technology extension of the customer team, not a one-off delivery vendor.